At ClotKids, your privacy and trust matter to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on our website. By using ClotKids.com, you agree to the practices outlined below.
Information We Collect
Personal Information
When you:
- Make a purchase
- Create an account
- Contact our support team
We may collect personal details such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (securely processed)
Browsing Information
To improve your experience, we also collect non-personal data like:
- IP address
- Browser type and device
- Browsing behavior on our site
How We Use Your Information
- To Fulfill Orders: We use your details to process and deliver your orders, send confirmations, and manage your account.
- Customer Support: Your information helps us respond quickly to inquiries or resolve any issues you may face.
- Marketing (With Consent): If you opt in, we may send you updates, offers, and promotions. You can unsubscribe anytime.
- Site Improvements: We analyze browsing behavior to enhance our website performance and customer experience.
Data Security
We use industry-standard encryption and secure servers to keep your personal data safe. All transactions are processed through trusted, PCI-compliant payment providers.
Sharing Your Information
We never sell your personal data. However, we may share it with:
- Trusted service providers (e.g., payment processors, shipping partners) solely to operate our business.
- Legal authorities if required by law, court orders, or to protect our rights.
All third-party partners are required to keep your information secure and confidential.
Cookies & Tracking Technologies
We use cookies and similar tools to:
- Personalize your shopping experience
- Remember your preferences
- Analyze website traffic
You can adjust your cookie settings anytime through your browser preferences.
Your Rights & Choices
- Access & Update: You can log into your account to update your personal information.
- Unsubscribe: You can opt out of marketing emails using the unsubscribe link in any message or by contacting us.
- Delete Your Data: To request permanent removal of your data or account, email us at contact@clotkids.com.
We will process your request in line with applicable data protection laws.
Changes to This Policy
We may occasionally update this policy to reflect changes in law or how we operate. Check this page periodically to stay informed.
Contact Us
For any questions or concerns about your privacy, feel free to contact us:
Email: contact@clotkids.com
Website: www.clotkids.com