Privacy Policy 

At ClotKids, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, make a purchase, or otherwise interact with us. 

By using our website clotkids.com, you agree to the collection and use of information in accordance with this policy. 

1. Information We Collect 

We collect various types of personal information to provide and improve our services to you. The types of information we collect include: 

Personal Information You Provide 

When you interact with us (e.g., when you create an account, place an order, or contact customer support), you may provide the following personal information: 

  • Name 
  • Email address 
  • Billing and shipping address 
  • Phone number 
  • Date of birth (optional) 

Automatically Collected Information 

When you visit our website, we may collect certain information automatically: 

  • IP address 
  • Browser type 
  • Device information 
  • Pages you visit and the time spent on those pages 
  • Referral source (how you arrived at our website) 

This information helps us improve the user experience and analyze website traffic. 

Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that are stored on your device. These help us: 

  • Remember your preferences (e.g., saved shopping carts) 
  • Improve site performance 
  • Analyze user behavior to optimize our services 

You can disable cookies in your browser settings, but please note that some parts of the website may not function properly without them. 

2. How We Use Your Information 

We use the personal information we collect for the following purposes: 

  • Processing and fulfilling orders: To process payments, arrange shipping, and send order confirmations. 
  • Customer support: To provide assistance with orders or answer any questions you may have. 
  • Marketing communications: To send you promotional offers, newsletters, and updates (only if you’ve opted in). 
  • Personalization: To tailor content, recommendations, and offers based on your browsing behavior and preferences. 
  • Improvement of our services: To analyze how you use our site and make improvements to our products and services. 
  • Fraud prevention: To monitor for fraudulent activities and ensure the security of transactions. 

3. How We Share Your Information 

We may share your personal information in the following situations: 

Service Providers 

We share information with third-party service providers who help us operate our website, process payments, and fulfill orders. These may include: 

  • Payment processors (e.g., Stripe, PayPal) 
  • Shipping carriers 
  • Marketing platforms (e.g., email marketing services) 

These third-party providers only have access to the information necessary to perform their services and are required to keep your data confidential. 

Legal Requirements 

We may disclose your personal information if required to do so by law or in response to valid legal processes, such as subpoenas or court orders. 

Business Transfers 

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. 

4. Data Security 

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your data from unauthorized access, use, or disclosure. This includes: 

  • Encryption of sensitive information (e.g., payment details) during transmission. 
  • Secure servers and firewalls to protect against cyber-attacks. 
  • Regular security audits to identify and address vulnerabilities. 

While we take these steps to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information. 

5. Your Data Rights 

Depending on your location, you may have the following rights regarding your personal information: 

  • Access: You can request a copy of the personal data we hold about you. 
  • Correction: If your personal information is inaccurate or incomplete, you can request it to be updated. 
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations. 
  • Opt-out of marketing: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly. 

To exercise any of these rights, please contact us at contact@clotkids.com. 

6. Data Retention 

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, we retain purchase history for tax and accounting purposes. 

7. Children’s Privacy 

Our website is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under this age, we will delete it immediately. If you believe we may have collected information from a child under 13, please contact us at contact@clotkids.com. 

8. International Data Transfers 

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. By using our services, you consent to this transfer. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will post the updated policy on our website and revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically for any updates. 

10. Contact Us 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: 

Email: contact@clotkids.com 

Mailing Address: 

ClotKids 

4326 W Judy Ave, Visalia, CA 93277 

We are here to help and ensure that your privacy is protected while shopping at ClotKids.