Contact Us

4326 W Judy Ave, Visalia, CA 93277, United States

  • Call Us: (+1 (970) 780-7033
  • Hours: 9:00am - 5:00pm
  • Monday - Friday

Get in touch

    Frequently Asked Questions (FAQ)

    At ClotKids, we want to make your shopping experience as seamless as possible. Below are answers to some of the most common questions our customers ask. If you have a question that isn’t answered here, feel free to reach out to our customer support team at contact@clotkids.com. 

    1. How do I place an order?

    Placing an order on ClotKids is easy! Simply browse our collections, select the items you’d like to purchase, choose the size and color (if applicable), and click "Add to Cart." When you're ready to complete your purchase, click the shopping cart icon and follow the steps to checkout. 

    2. What payment methods do you accept?

    We accept the following payment methods: 

    • Credit and debit cards (Visa, Mastercard, American Express) 
    • PayPal 
    • Stripe 

    Your payment information is processed securely, and we never store your credit card details. 

    3. How much does shipping cost?

    Shipping costs vary based on the method you choose at checkout and your location: 

    • Standard Shipping (7-12 business days): $5.99 (Free for orders over $100)

    For more details, please visit our Shipping Policy page. 

    4. Do you offer free shipping?

    Yes! We offer free standard shipping on all orders over $50 within the continental United States. 

    5. How long does it take to receive my order?

    Delivery times vary depending on the shipping method you choose: 

    • Standard Shipping: 7-12 business days 

    You will receive a shipping confirmation email with a tracking number once your order is dispatched. 

    6. Do you ship internationally?

    Yes, we currently offer shipping to: 

    • United States 
    • Canada 
    • United Kingdom 
    • Australia 

    International shipping costs are calculated at checkout. Delivery times typically range between 7-15 business days, depending on the destination. Please note that international customers are responsible for any customs duties or taxes.