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Frequently Asked Questions (FAQ)
At ClotKids, we want to make your shopping experience as seamless as possible. Below are answers to some of the most common questions our customers ask. If you have a question that isn’t answered here, feel free to reach out to our customer support team at contact@clotkids.com.
Placing an order on ClotKids is easy! Simply browse our collections, select the items you’d like to purchase, choose the size and color (if applicable), and click "Add to Cart." When you're ready to complete your purchase, click the shopping cart icon and follow the steps to checkout.
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express)
- PayPal
- Stripe
Your payment information is processed securely, and we never store your credit card details.
Shipping costs vary based on the method you choose at checkout and your location:
- Standard Shipping (7-12 business days): $5.99 (Free for orders over $100)
For more details, please visit our Shipping Policy page.
Yes! We offer free standard shipping on all orders over $50 within the continental United States.
Delivery times vary depending on the shipping method you choose:
- Standard Shipping: 7-12 business days
You will receive a shipping confirmation email with a tracking number once your order is dispatched.
Yes, we currently offer shipping to:
- United States
- Canada
- United Kingdom
- Australia
International shipping costs are calculated at checkout. Delivery times typically range between 7-15 business days, depending on the destination. Please note that international customers are responsible for any customs duties or taxes.